Eternal FAQ

Our normal processing time is 1-2 business days. Typically orders placed by 9AM Pacific will go out the same day. Orders placed on Friday after 9AM and over the weekend will typically ship the following Monday.

During peak times (sales, holidays, etc.), orders may take longer to ship out. For additional information, check our Shipping Policy.

Your order will ship out from our fulfillment center in Colorado via USPS. Depending on where you live, it can take up to 5 business days within the continental United States (and up to 10 business days for Alaska and Hawaii) for your order to be delivered.

Faster shipping options are available during checkout. For additional information, check our Shipping Policy.

Yes! We have a simple 30-day return policy for perfumes that in new/like new condition. Please review our Return/Refund Policy for full details. 

Yes! In nearly all cases we outperform the originals by 10%-30%, so you can buy with confidence. After 10 years of experience in the luxury cosmetic oil industry, we have gained access to the purest premier ingredient suppliers from all over the world. We source our fragrance oils and raw materials from around the world, curated & perfected in Southern California, and final production takes place at our world-renowned fragrance house in Mexico. We adhere to the highest cosmetic safety standards and are ISO Certified. This means our products are naturally derived, sourced from the highest quality ingredients, vegan, ethical, sustainable, eco-friendly and 100% non-toxic.

Absolutely! Each fragrance is crafted with the goal to outperform the originals fragrance it was inspired by. This is not easy to achieve, but every fragrance goes through many rounds of reformulation and is perfected before we can call it an Eternal Fragrance.

For more information on performance, please refer to the questions ‘What can affect the longevity and performance of a fragrance?’ and ‘How can I make my fragrance perform better?’.

Each Eternal Fragrance is 100ml, which is more than our leading competitors. Depending on your usage, typically you can get about 19-20 sprays per milliliter (ml) of fragrance. So an Eternal Fragrance should last you between 1,900 – 2,000 sprays. If you are looking to make a bold impression with 5 sprays a day, then you can expect a 100ml bottle to last over a year! Our fragrances also have a 5-year expiration from the date of manufacturing, so that you have plenty of time to get the maximum value out of your purchase!

Yes, our quality rivals leading luxury brands. Although Eternal Fragrance just launched, we have over 20 years of experience in the natural products industry, on a global level. During this time, we searched endlessly for the most true, potent and pure ingredients from all over the world, and established key partnerships to leverage the supply chain. These global partnerships function on economies of scale, to drive prices down while keeping quality at a premium. This has allowed us to go straight to the source of raw materials, packaging and components; reducing our costs in order to pass savings onto our customers.

The strength and consistency of our products is the result of years of dedication and commitment to quality. All of our fragrances have been crafted to outperform the originals they were inspired by. Our quality is unmatched, especially at our price point. We are passionate about our fragrances, and want to bring you only the best. So buy with confidence, if you like the original you will love our fragrances!

Absolutely not. We use only the highest-grade perfumer's alcohol that is classified as odorless and made specifically for cosmetic topical use. Our scents are filled in an ISO cosmetic certified facility so you can buy with confidence.

This topic is very important to us, as we want every customer’s impression of Eternal Fragrance to be a beautiful, luxurious experience. This is especially important if customers also plan on gifting our fragrances to friends, family, or loved ones.

No, none of our products are tested on animals, they never have, and they never will be. We only use pure, high-quality ingredients that are recognized as safe for human use.

No, we currently donotprovide samples of our fragrances to try before opening the full size 100ml bottle. We are considering this option and are looking for an environmentally safe and sustainable way to offer this option in the future. If you are not sure about a fragrance, we recommend you try a sample of the original designer one first. We are confident if you like the original, then you will love the "designer inspired" Eternal Fragrance.

No, our scents are inspired by the designer brand fragrances. We create and design our own high-quality fragrances inspired by popular designer brands, and display the name of those brands to give you an idea of the scent profile. We use unique accords to create these inspired scents, and we do not use their actual fragrances or work with their manufacturers. We compete with the designer brands. Trademarks and copyrights belong to their respective owners. We are completely independent and have partnered with one of the world's oldest fragrance houses to provide you with fragrances you'll love, all at an affordable price. We do not present our fragrances to be exact copies.We're in compliance with the Federal Trade Commission's statement of policy regarding comparative advertising. Learn More >>

To maintain its strength, store your Eternal Fragrance in a cool, dry place, away from sunlight or heat sources. Our product does contain alcohol and should never be placed nor used near open flames.

Eau de Toilette (EDT) and Eau de Parfum (EDP) refer to the amount of fragrance concentrate in a formula. EDTs typically contain around 5%-15% concentrate. EDP typically is around 15%-20% concentrate. All Eternal Fragrances are EDP with a minimum of 20% concentrate, BUT we don’t formulate our fragrances with a specific % in mind; we formulate based on performance. We want to achieve the best possible performance on the market and that is why our EDP versions of products consistently outperform the originals and other competitors.

For more information on performance, please refer to the questions ‘What can affect the longevity and performance of a fragrance?’ and ‘How can I make my fragrance perform better?’.

Wearing perfume or cologne is more than just a quick spritz before you head out the door. How you apply your fragrance can make a big difference in its longevity, intensity, and overall experience. If you've ever wondered how to make your scent last longer or apply perfume like a pro, read our blog!